Powering Off an ESX Server Virtual Machine
Submitted by Koder on Mon, 08/11/2008 - 15:29
Sometimes when you can't power off a virtual machine with the GUI on VMWare Infrastructure client, this following article comes in very handy:
[url]http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=1004340&sliceId=1&docTypeID=DT_KB_1_1&dialogID=21498054&stateId=1 0 21496262[/url]
Powering off an ESX Server virtual machine
Products
VMware ESX
VMware VirtualCenter
Product Versions
VMware ESX 3.0.x
VMware ESX 3.5.x
VMware ESXi 3.5.x Embedded
VMware ESXi 3.5.x Installable
VMware VirtualCenter 2.0.x
VMware VirtualCenter 2.5.x
Component
GSS_Fault
GSS_SYS_MGMT
Symptoms
Unable to power off an ESX Server virtual machine.
Purpose
This article provides methods for powering off an ESX Server virtual machine.
Resolution
Making sure a virtual machine is powered off
Right click on the virtual machine and select power off using the Virtual Infrastructure Client pointed at VirtualCenter Server or the Virtual Infrastructure Client pointed at the ESX host directly.
From the Service Console of the ESX host, issue these commands: vmware-cmd stop vmware-cmd stop hard . Where is the path to the configuration file as determined by ‘vmware-cmd –l’
Check the state of the virtual machine after this using: vmware-cmd getstate
If none of the above suggestions for stopping the virtual machine work, get the virtual machine's process ID using the following command: ps –auxwww | grep –i VM_NAME
Kill the process ID (PID) for the virtual machine (number in the second column of the previous step) using the following command: kill PID
After issuing the kill command, wait 30 seconds and check for the process again using: ps –auxwww | grep –i VM_NAME
If the process is still present use the following command to stop the process: kill -9 PID
Wait 30 seconds and check for the process again.
Alternate kill method
Determine VMID of the problem virtual machine using: vm-support -x or cat /proc/vmware/vm/*/names
Determine the master world ID for the virtual machine using the VMID determined from the previous step for ####: less –S /proc/vmware/vm/####/cpu/status
Find group number by scrolling over to Group and finding underneath it vm.####
Run the following commands to kill the virtual machine using the group ID determined from the previous step: /usr/lib/vmware/bin/vmkload_app –k ####
If the previous command did not stop the virtual machine: /usr/lib/vmware/bin/vmkload_app –k 9 ####
It should be noted, if the virtual machine needs to be stopped using a kill command, the ESX host it is running on may need to be rebooted.
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